The Host says "Waiting for your Client" for a long time
On the Client, open the panel and check "Joining from" on the home screen: it should name this Host. If it names another Host, or none, tap it and pick this one, or type the code shown on the Host. Both panels should also say Connected to server.
The Client says "No Host has that code"
Codes are six letters and digits and are not case-sensitive. Read it again from the Host’s panel or from the Devices page of the dashboard. If the Host recently pressed New code, the old one no longer works.
Go live is greyed out on the Client
It waits for a connected Host. Open the panel on the Host and check that it says Ready; the button comes alive on the Client within a few seconds.
The panel says "Server unreachable · retrying"
That laptop cannot reach our servers, usually because its internet is down or a firewall blocks it. A running session keeps going for a while because the audio and video travel directly between your laptops. The strip turns green by itself when the network is back.
The meeting does not list Join From Anywhere Camera
Reload the meeting page on the Host after installing the extension. The devices are added to pages that load while the extension is running.
Meet says "Camera unavailable: close other apps that might be using your camera"
Meet shows this, with a yellow mark on the camera and microphone buttons, when the device it picked gives it nothing. Meet’s own spinning retry will not fix it. Reload the meeting page (F5) and join again; that resolves it nearly every time, because the tab was open before the extension was installed, updated or reloaded and no longer knew our devices. If it comes back: open Meet’s camera menu and check that Join From Anywhere Camera is selected, and the same for the microphone (a selected built-in webcam means another program holds it); check the Host’s panel says Connected to server and shows your Client; and click the lock icon in the address bar to allow Camera and Microphone for meet.google.com. Teams and Zoom on the web word it differently; the fixes are the same.
The meeting shows the dark tile although the Client is live
Give it ten seconds; it is almost always a short reconnection. If it stays dark, look at the Host panel: it should say Live with a preview. If it shows an error code, see below.
Share meeting audio stays off or shows GW-130
Chrome needs you to click the extension icon on the meeting tab itself once. Go to that tab, click the toolbar icon, come back to the panel and switch sharing on.
GW-110 or GW-113: camera permission
Chrome blocked or dismissed the camera prompt. Click the camera icon in the address bar of the panel window, allow camera and microphone, then press Allow again in the panel.
GW-101: Extension background did not respond
Open chrome://extensions and press the reload icon on Join From Anywhere, then open the panel again.
GW-124: No Host has that code
The code was mistyped, belongs to a Host on another account, or was replaced with New code. Pick the Host by name instead, or read the current code from its panel.
GW-401: signed out on this laptop
The device was removed from the dashboard or the session ended. Sign in again in the panel; the Client reconnects to its Host on its own and the Host shows its code again.
GW-402: out of credits
Buy credits or subscribe on the Billing page of the dashboard, then press Go live on the Client again.
Something else
Open Diagnostics from the panel menu, press Copy report, and send it to support from the dashboard. The report has no meeting content, only connection details.